Hytch Rewards | Version 1.09a | Week of October 29, 2018
We learned that trips were not ending correctly for some users with iPhones. Thank you to all of our Hytch Heroes who let us know and communicate the issues they experience in the app through email and social media.
Our development team has tested what they call a "hot fix" and updated Version 1.09 for our app users with iPhones to experience the ending of a ride as we intended - quickly.
To the best of our knowledge, this issue did not affect Android smartphones.
We urge all Hytch users with iPhones to download the latest version of Hytch Rewards in the App Store.
Hytch Rewards | Version 1.09 | Week of October 15, 2018
Donate cash rewards from your Hytch Rewards account to selected charities.
You now have the option to donate your earned cash rewards to selected charities with Hytch Rewards. In the future, users will be able to select how much of their rewards to donate. We do not share your private information or Hytch account details with anyone outside of the Hytch organization or its affiliates.
About Citizens Climate Education
The mission of Citizens’ Climate Education is to empower individuals to educate elected officials, community leaders, and the general public about climate change and climate change solutions.
About Goodwill Wheels to Work
For many of the individuals, finding an affordable ride to and from work can be a daily struggle. Help Tennesseans overcome transportation hassles by supporting Goodwill's Wheels-to-Work program.
If you are actively in a Hytch, you may see messages related to Hytch and sponsored initiatives for events like Clean Air Day. Users will only see the message when Hytch Rewards is actively being used.
Texting can be a hassle for some users. We are beginning to implement the structure for the app that allows push notifications. Users need to “Allow” or “Accept” push notifications now even though we do not have all the tools in place for push notifications to replace texting invites to join a Hytch or other related Hytch Rewards communications.
In-App Experience - Zero Rewards
Some of you may have experienced a trip summary showing zero earn points at the end of your trip when you actually did earn rewards from sponsors. We detected an error that showed Hytch users earning no rewards in the system even though rewards were calculated in our system and paid out over time. The display will show a rewards loading meter and it may take a few additional seconds for the in-app display to show your calculated rewards.